Interview Prep Tips

Sykes HireVue interview questions: What to expect


Some time ago, Sykes changed its hiring procedures to include a recorded video interview. You might have heard about these on platforms like HireVue and Sonru.

The purpose of these video or one-way interviews is to save everyone time.  You don’t have to travel to an office for an in-person interview if the Sykes hiring manager has already made up their mind on another applicant.  And the hiring manager doesn’t have to sit through an interview with someone that clearly isn’t interested in the job.

So it’s a win-win right?

Sort of.  

Video interviews can be very stressful for applicants since there is no live interviewer asking questions. Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved.

You can gain some confidence before your interview by practicing for Sykes’ video interview on a platform like Voomer, where you can practice on Sykes sample questions and get instant, AI-powered feedback on your answers.

Let’s walk you through the Sykes video interview and at the end of this article you can take a look at a few sample Sykes video interview questions.

Sykes logo
Ace your Sykes HireVue interview!

What happens in a Sykes video interview?

In a video interview, you’ll record yourself answering questions.

Those questions might be shown to you as a couple of lines of text or they might be displayed as a pre-recorded video by someone at Sykes asking you that question.

Then, you’ll get around 30 seconds to prepare your answer and around two minutes to answer.

The number of questions varies, so be ready to answer anything from 2 to 5 questions.

You can answer on your cell phone, laptop, or desktop computer – as long as it has a camera.

Sykes’ video interview specifics

The questions asked will be mostly behavioral ones, so make sure you are brushed up on how to answer those. The best way to answer them is via the STAR method – if you aren’t familiar with how to ace every question using that method, check out the video below.

You also want to be aware of Sykes’ corporate values. You want to answer the behavioral questions on video through the lens of those values. This will make the hiring manager’s life very easy as they are looking for those values in every person they evaluate.

You can find Sykes’ corporate values on its website. Also take a look at their website to familiarize yourself with Sykes’ history and corporate goals, because knowledge of those can be extremely helpful in an interview.

How to prepare for Sykes’ video interview

Start with what you can control.

Start your interview in a place that is quiet – away from kids, pets, lawnmowers, etc. Not only will the person viewing your video have a hard time understanding you, loud noises right when you are about to answer a question might sap your confidence.

Even though you might be at home, dress as if you were at an in-person interview. People viewing your answers appreciate the professionalism of someone that took the time to think about this issue and record using appropriate clothing.

Lighting is absolutely key. If you record in an environment with low light, you’ll come across as a blurry, barely recognizable mess on video – which does not help your chances of getting hired.  Open your curtains to let in lots of natural light or turn on lights to brighten up the environment.  When it comes to lighting, more is always better – as long as the lights aren’t pointed at your camera!

Sykes video interview questions

Below are some Sykes sample questions.

  • Tell me about yourself (a classic video question)
  • What was the toughest challenge you’ve faced
  • Tell me about a time you faced a problem with a team member
  • Tell me something that is not on your resume
  • Access more of these questions at Voomer

Your question bank sample is on the way! You can practice live now at!
We’ve not been able to send you a Question Bank, but at Voomer you can start practicing with these questions now.

Pro-tip & conclusion

Practice makes perfect – boost your confidence before the interview by practicing for your Sykes video interview on a tool like Voomer.

You can browse our question database with company-specific questions and practice for them in an environment that is extremely similar to a video interview.

You can also get AI-powered feedback on your answers to help you land that dream job! Good luck with your interview!